For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. In addition, we look for the demonstration of the following key attributes: Now - We operate with a sense of urgency and discipline.Ownership - We're the owners of our actions and decisions.Teamwork - We're team players in everything we do.Leadership - We're leaders in our industry and in our communities.Integrity - We do the right thing, all the time.Hospitality - We're passionate about delivering exceptional guest experiences.Specifically, we look for demonstration of these Values: This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Today, Hilton remains a beacon of innovation, quality, and success. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE).Knowledge of the hotel property management systems (Delphi.fdc).It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Minimum Years of Experience: one (1) year Hospitality related experience at manager level.Other duties as necessary based on business needs.Participate in customer site inspections and assist with the sales process as necessary.
Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.Selling and influencing both internal and external clients.Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.Demonstrate knowledge of job systems, products, systems, and processes.Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.Timely communication to internal and external clients via telephone, email, written documents or in person.To organize, plan and prioritize your duties by developing plans and goals.Specifically, your essential functions will be to perform the following tasks to the highest standards: Serve as the event planner primary contact following turnover on property and is responsible for his/her experience. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. You will be required to ensure a seamless turnover from sales to service back to sales. Savor stunning views, delicious dining options, and endless sunshine in Hollywood, Florida.Īs an Event Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. Our oceanfront resort is the perfect getaway with two beachside pools, a Dip & Slide splash pad for kids, and 1,000 linear feet of alabaster beach. Soak up the breezy South Florida lifestyle at our seaside retreat. The Diplomat Beach Resort Hollywood, Curio Collection by Hilton is looking for an Event Manager to join the team!
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